How do I check the status of my application?

Once you've submitted your MV Star application, your account status will be displayed as 'Pending'; you can view this status at the top of your Application page.

If you find your account is left pending for more than 24 to 48 hours, be sure to check your email as we have likely requested further documentation in order to get you approved.

Any further questions regarding the status of your MV Star application can be directed to our MV Support Team at, or join us in live chat by clicking the blue speech-balloon icon in the bottom right of your Application page.

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