Are you running into this error when trying to play a Vid that you recently purchased?
Not to worry! The solution is very simple: Just sit back, relax and refresh the page after around 10-15 minutes!
This error means the Vid is still in the process of being optimized. A short wait time is all that's needed for the best playback experience of your Vid.
If for some reason you're still getting this error message even after 30 minutes, then please do reach out to us at firstname.lastname@example.org and we'll be happy to look into it further.