If you attempt to login to your account and you get the the error message: "Oops! There was an issue with your MV Account. Please contact MV Support for further assistance at firstname.lastname@example.org. Thank you!", it could be occurring for several different reasons, for example too many failed login attempts.
Reach out to us at email@example.com using the email attached to your MV account. In your email, please provide a full screenshot of the error message that you are getting and we should be able to assist with gaining access to your account.