Payout hasn't arrived yet? Not to worry! In most cases it's just a matter of the payment taking a little extra time to be cleared by your financial institute and you can expect to receive it soon!

To confirm if a payment was sent, go to your drop-down menu > Earnings > My Earnings and hit <View> next to "Payout History". If no payment was sent, it may be that you didn't set up a payment method yet, or it wasn't set up in time; it could also be that you did not yet hit the payout minimum for your earnings to be sent. (Find out how to set-up or update your payment method here.)

If you confirm the payment was sent, next you'll want to see if you are still within the expect timeframe to receive your payment as per the chart below. Keep in mind, business days are Monday to Friday, excluding holidays and we send payments on the 1st and 16th of every month. If the 1st or 16th lands on a weekend or holiday, the payment will be sent on the following business day.

UK Creators: Due to mounting compliance regulations on international payouts to UK bank accounts, we have experienced an increasing settlement delay after payouts have been sent (potentially 15+ business days). To avoid this delay, UK Creators may choose one of our available wallet option for a faster payment method.

If you have waited longer than the expected timeframe and still have not received the funds, be sure to contact help@manyvids.com with the payout date of the missing payment and we'll gladly look into it for you. Rest assured, we'll make sure you receive your hard earned money!

For more information on payouts on MV, click here!