Did you get the following error when attempting to login? “We do not recognize the location in which you are logging in from. An email has been sent to you with further instructions”.
This error message means that you’re logging in from a location that is unrecognized for your account. Please check the email address linked to your MV account as there will be an email from MV with a link to confirm that it's you attempting to login, which will allow you to gain access to your account again. If you can't find the email in your inbox, check your spam and junk folders.
If you’re still having trouble logging in or you not have access to the email attached to your account, feel free to reach out to our Support Team on firstname.lastname@example.org
If you're experiencing a different login issue, check our other articles on the subject here!