Why can’t I create an account?

Did you attempt to create a member or MV Star account and were prevented from doing so? There can be various different causes for this. If the username or email you attempted to sign up with is already taken, you’ll need to try a different one. Also, make sure before hitting the “Join FREE!” button at the bottom of the page to check the box that confirms you are 18 years of age or older. 

Make sure to verify you are of age when creating your account!
Your password can be a minimum of 4 characters and a maximum of 20 characters, and you can hit the “eye” icon in the password field if you want to be able to see what you are typing. If you are attempting to create an MV Star account, your password must match certain requirements that will be listed when you select “MV Star” as your account type. Those password requirements are as follows:

- Minimum 1 lowercase letter
- Minimum 1 uppercase letter
- Minimum 1 special character (for example ! @ # $)

Getting this error? Send us the information listed below to get this taken care of!

If when attempting to create your account you get an error message that asks you to contact us at support through help@manyvids.com, be sure to send over the following information with your inquiry:

- Username you attempted to use
- Email you attempted to use
- Type of account you were trying to create
- A screenshot of your attempt to create an account with the error message you get

We look forward to having you in the MV Community!